Privacy Policy

Article 1 Purpose of Processing Personal Information

GoodsMate processes personal information for the following purposes:

1. Membership Registration and Login

• User identification
• Email verification
• Account creation and management
• Prevention of fraudulent use

2. Service Provision

• Goods registration and inquiry
• Wishlist registration and inquiry
• Automatic matching
• Contact requests
• Providing contact methods after a request is accepted
• Fandom square post creation and inquiry
• Providing My Page

3. Supporting Communication Between Users

• Confirming intent for exchange or transfer
• Processing contact requests
• Disclosing contact methods such as Kakao Open Chat URL upon request acceptance

4. Service Operation and Management

• Responding to inquiries
• Handling reports
• Prevention of fraudulent use
• Post management
• Checking service errors
• Service improvement and beta test operation

Article 2 Items of Personal Information Processed

GoodsMate may process the following personal information to provide the service:

1. Membership Registration and Login Process

• Email address
• User identification value
• Login authentication information
• Account-related information such as registration date and login records

2. Profile and Contact Settings

• Display name or nickname
• Kakao Open Chat URL
• Profile information directly entered by the user

3. Goods Registration Feature

• Fandom name
• Member name
• Goods type
• Goods condition
• Availability for exchange or transfer
• Goods description
• Goods photos
• Registration date
• Author identification information

4. Wishlist Feature

• Fandom name
• Member name
• Goods type
• Desired transaction method
• Description entered by the user
• Registration date
• Author identification information

5. Automatic Matching and Contact Request Feature

• User's goods information
• User's wishlist information
• Matching results
• History of sent/received contact requests
• Whether contact requests were accepted
• Contact methods disclosed upon request acceptance

6. Fandom Square Feature

• Fandom name
• Post category
• Post title
• Post content
• Author's display name or nickname
• Creation date
• Information related to post modification/deletion

7. Inquiry and Report Processing

• Email address
• Inquiry content
• Report content
• Processing results
• Materials directly provided by the user

8. Information That May Be Automatically Generated During Service Use

• Access records
• Service usage records
• Error records
• Device and browser information
• IP address
• Information generated by cookies or similar technologies

Article 3 Processing and Retention Period of Personal Information

GoodsMate retains personal information until the purpose of collection and use is achieved, and in principle, destroys it without delay upon membership withdrawal or deletion request. However, it may be stored for a necessary period in the following cases:

1. Member Information

• Retention period: Until membership withdrawal
• However, the minimum information necessary for preventing fraudulent use, responding to disputes, handling inquiries, etc. may be stored for a certain period after withdrawal.

2. Goods and Wishlist Information

• Retention period: Until deleted by the user or membership withdrawal
• However, it may be stored for a certain period if confirmation of service operation records is required.

3. Fandom Square Posts

• Retention period: Until deleted by the user or membership withdrawal
• However, if the post is included in communication history with other users or if confirmation of reports/disputes is required, it may be stored for a certain period within the necessary scope.

4. Contact Request Records

• Retention period: During the service use period
• However, it may be stored for a certain period if necessary to prevent fraudulent use and respond to disputes.

5. Inquiry and Report Records

• Retention period: A certain period after completion of inquiry or report processing
• It may be stored within the necessary scope to respond to disputes, confirm re-inquiries, and improve the service.

Article 4 Provision of Personal Information to Third Parties

GoodsMate, in principle, does not provide users' personal information to external parties. However, it may be exceptionally provided in the following cases:

1. If the user has agreed in advance
2. If there is a request from an agency with legitimate authority, such as an investigative agency, court, or administrative agency, in accordance with the law
3. If permitted by law within the necessary scope for user protection, prevention of fraudulent use, or dispute response

In GoodsMate's contact request feature, the Kakao Open Chat URL directly registered by the user may be disclosed to the other party when the request is accepted. This is information directly entered by the user to use the service and is disclosed during the contact request acceptance process.

Article 5 Outsourcing of Personal Information Processing and Use of External Services

GoodsMate may use external services such as cloud, database, authentication, and deployment to provide stable services.

Currently, the following external services may be used during service operation:

1. Supabase

• Purpose of use: Service operation such as member authentication, database, and file storage
• Information that may be processed: Email, user identification value, goods information, wishlist information, post information, image files, etc.

2. Vercel

• Purpose of use: Website deployment and hosting
• Information that may be processed: Access records, technical logs generated during service use, etc.

The detailed processing location, storage method, and security measures of external services may vary depending on the policies of each service provider and GoodsMate's settings. The operations team uses external services only within the scope necessary for service operation and strives to ensure that personal information is processed safely.

Article 6 Possibility of Cross-Border Transfer of Personal Information

GoodsMate may use global cloud services such as Supabase and Vercel, and during this process, personal information or service usage records may be processed on servers located overseas.

Information that may be subject to cross-border transfer is as follows:

1. Member authentication information
2. Goods and wishlist information
3. Fandom square post information
4. Image files
5. Service usage records and technical logs

The operations team uses these services only to the extent necessary to provide the service and strives to apply access right management, security settings, and the principle of minimum collection to protect personal information.

Article 7 Procedure and Method for Destroying Personal Information

1. The operations team destroys the personal information without delay when the retention period of the personal information expires or the purpose of processing has been achieved.
2. Personal information in electronic file format is deleted using a method that makes it difficult to recover.
3. Information included in service backups, logs, and security records may be sequentially deleted after the technically and operationally necessary period.
4. Users may directly delete posts, goods information, and wishlist information they have created, or request the operations team to delete them.

Article 8 Users' Rights and How to Exercise Them

Users may exercise the following rights regarding their personal information:

1. Request to view personal information
2. Request to correct personal information
3. Request to delete personal information
4. Request to suspend processing of personal information
5. Request for membership withdrawal

You can request to exercise your rights through the email below.

Email: mygoodsmate@gmail.com

After verifying your identity, the operations team will take necessary measures in accordance with relevant laws. However, information that must be retained by law, or the minimum information necessary to prevent fraudulent use or respond to disputes, may be stored for a certain period.

Article 9 Information on Posts and Public Information

Some information related to GoodsMate's fandom square, goods list, wishlists, and matching may be disclosed to service users.

Information that may be disclosed includes:

1. Fandom name
2. Member name
3. Goods type
4. Goods photo
5. Goods description
6. Availability for exchange or transfer
7. Post category
8. Post title and content
9. Author's display name or nickname
10. Creation date

Users should be careful not to write phone numbers, addresses, account numbers, resident registration numbers, personal information of others, sensitive information, etc., in posts, goods descriptions, wishlist descriptions, etc.

Article 10 Processing of Kakao Open Chat URL

GoodsMate may receive Kakao Open Chat URLs to facilitate contact between users for exchange or transfer.

1. Kakao Open Chat URLs can be directly entered by the user during the My Page or contact settings process.
2. The Kakao Open Chat URL may be disclosed to the other party if a contact request is accepted.
3. Users can modify or delete the Open Chat URL at any time.
4. The operations team does not use the user's Open Chat URL for any purpose other than connecting contacts within the service.
5. Conversations, transactions, payments, shipping, refunds, and disputes that take place in the Open Chat room are conducted under the responsibility of the users.

Article 11 Measures to Ensure the Safety of Personal Information

GoodsMate strives to take the following measures to protect personal information:

1. Minimizing access rights to personal information
2. Restricting access to features requiring authentication
3. Database and repository access management
4. Restricting collection of unnecessary personal information
5. Checking for service errors and security issues
6. Managing external service accounts and API keys
7. Handling reports or deletion requests for posts containing personal information

Article 12 Cookies and Similar Technologies

GoodsMate may use cookies or similar technologies to maintain login sessions, improve service usability, identify errors, and enhance the service.

Users can reject or delete the storage of cookies through their browser settings. However, if you restrict the use of cookies, it may be difficult to use some services, such as staying logged in.

Article 13 Information on Processing Sensitive Information

GoodsMate, in principle, does not collect sensitive information.

Users must not write sensitive or important personal information such as health information, political opinions, religion, criminal records, resident registration numbers, account numbers, or addresses in posts, goods descriptions, wishlists, profiles, Open Chat rooms, etc.

If the operations team identifies posts containing sensitive information or excessive personal information during service operation, they may take necessary measures such as deleting, hiding, or requesting modifications.

Article 14 Processing Personal Information of Children Under 14

GoodsMate does not allow membership registration or service use by children under the age of 14.

If the operations team confirms that personal information of a child under the age of 14 has been collected, they will delete the information without delay or take necessary measures.

Article 15 Privacy Protection Officer and Contact Information

GoodsMate operates the following contact channel for inquiries, rights exercises, reports, and complaints regarding personal information.

Privacy Protection Officer: GoodsMate Operations Team
Email: mygoodsmate@gmail.com

Article 16 Changes to the Privacy Policy

This Privacy Policy may be modified according to changes in laws, service features, or operational policies.

If the Privacy Policy is changed, it will be announced on the service screen, through notices, or by other appropriate methods.

Article 17 Addendum

This Privacy Policy will be effective from July 9, 2026.