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Terms of Service

Effective Date: July 9, 2026

Article 1 Purpose

The purpose of these Terms of Service is to define the rights, obligations, and responsibilities, as well as the conditions and procedures for using the service, between the GoodsMate operations team and users in connection with the use of the GoodsMate service provided by the operations team.

GoodsMate is an unofficial fan-made service for K-POP fans, providing features for goods exchange, transfer, wishlist registration, automatic matching, contact requests, and fandom square communication.

Article 2 Definitions

The terms used in these Terms of Service are defined as follows:

  1. "Service" refers to the features related to goods registration, wishlist registration, matching, contact requests, fandom square, and post creation provided by GoodsMate.
  2. "User" refers to members and non-members who use the GoodsMate service in accordance with these Terms of Service.
  3. "Member" refers to a user who has joined GoodsMate through an authentication process such as email.
  4. "Goods" refers to K-POP related item information registered by users for the purpose of exchange or transfer.
  5. "Wishlist" refers to information on goods that users wish to find or exchange.
  6. "Matching" refers to a feature that shows potential exchange partners based on the goods registered by users and their wishlist conditions.
  7. "Contact Request" refers to a feature where a user expresses their intent to contact a potential exchange or transfer partner.
  8. "Fandom Square" refers to a space where users can create posts and communicate by fandom for exchange, transfer, questions, reviews, support, etc.
  9. "Post" refers to text, photos, goods information, wishlists, comments, or similar information registered by a user within the Service.

Article 3 Effect and Modification of the Terms

  1. These Terms of Service become effective when they are posted on the service screen or otherwise announced to users.
  2. The operations team may modify these Terms of Service to the extent that they do not violate relevant laws, if necessary.
  3. When the Terms are modified, the operations team will notify users of the changes and the effective date through an announcement within the service or by other appropriate methods.
  4. If a user continues to use the service after the effective date of the modified Terms, they are deemed to have agreed to the modified Terms.

Article 4 Provision of Service

GoodsMate provides the following features:

  1. Goods registration and inquiry function
  2. Wishlist registration and inquiry function
  3. Automatic matching function based on goods and wishlists
  4. Contact request function for exchange or transfer
  5. Function to check contact methods after a request is accepted
  6. Fandom square post creation and inquiry function
  7. Service usage guidance and other features determined by the operations team

Article 5 Nature of the Service

  1. GoodsMate is an unofficial fan-made service for K-POP fans.
  2. GoodsMate is not officially affiliated with any specific artist, agency, fan club, or official goods seller.
  3. GoodsMate only provides a space to connect information on goods exchange or transfer between users, and is not a party to the actual transaction.
  4. The condition, price, shipping, exchange conditions, transfer conditions, contact methods, and whether the transaction is completed must be directly verified between users.
  5. The operations team is, in principle, not responsible for disputes, damages, fraud, shipping issues, or item condition issues that occur during the actual transaction process between users. However, actions such as checking reports, restricting posts, and restricting accounts may be taken within the necessary scope of service operation.

Article 6 Membership Registration and Account Management

  1. Members can sign up according to the procedures set by the operations team.
  2. Members must provide accurate information during the sign-up and service usage process.
  3. Members are responsible for managing their own account information, and the responsibility for any issues arising from the unauthorized use of the account lies with the member themselves.
  4. Unauthorized use of another person's account, email, contact information, Open Chat URL, etc., is prohibited.
  5. Users under the age of 14 cannot sign up for GoodsMate or use the service.

Article 7 Post Creation and Management

  1. Members can create posts suitable for the purpose of the service, such as exchanges, transfers, questions, reviews, and support, in the Fandom Square.
  2. Posts created by members may be visible to other users.
  3. It is recommended not to include personal information, addresses, phone numbers, account numbers, others' private information, or sensitive information in posts.
  4. Users are responsible for the contents of the posts they create.
  5. The operations team may hide, delete, move, request modification, or restrict access to posts that fall under any of the following items without prior notice:
    • Posts suspected of illegal transactions or fraud
    • Posts containing the personal information of others
    • Posts containing profanity, slander, hate, discrimination, harassment, or threats
    • Pornography, violent content, illegal recordings, or content inappropriate for minors
    • Posts that infringe on the rights of others, such as copyrights, trademarks, or portrait rights
    • False information, exaggerated information, or content deceiving transaction conditions
    • Spam-like posts repeatedly uploading the same or similar content
    • Advertisement, promotional, or spam posts irrelevant to the purpose of the service
    • Posts that interfere with the normal service use of the operations team or other users
    • Other posts deemed inappropriate for service operation by the operations team

Article 8 Precautions for Goods Registration and Transactions

  1. Members can register information about goods they own or deem capable of exchange/transfer.
  2. Members must accurately describe the condition of the goods, any flaws, components, price, shipping availability, and exchange conditions as much as possible.
  3. Before the actual transaction, users must sufficiently verify the condition of the goods, price, shipping method, direct transaction location, and contact method between themselves.
  4. Cash transactions, advance payments, transactions of high-value goods, and courier transactions may carry a risk of fraud, so users must make careful judgments.
  5. The operations team does not guarantee the authenticity, item condition, price appropriateness, or fulfillment of shipping of individual transactions between users.

Article 9 Contact Requests and Open Chat URLs

  1. Members can send a contact request to another party for exchange or transfer.
  2. If a contact request is accepted, the contact method registered by the other party, such as a Kakao Open Chat URL, may be disclosed.
  3. Members must not use the disclosed contact information or Open Chat URL for purposes other than transaction/communication within GoodsMate.
  4. Members must not unauthorizedly save, disclose, distribute, or misuse the other party's contact information, Open Chat URL, or conversation contents.
  5. Actual conversations, transactions, shipping, payments, refunds, and disputes following a contact request proceed directly under the responsibility of the users.

Article 10 Prohibited Acts by Users

Users must not engage in the following acts:

  1. Theft of another person's account or information
  2. Registering false goods information or false posts
  3. Using the service for the purpose of fraud, deception, or fraudulent transactions
  4. Unauthorized collection, storage, disclosure, or transmission of others' personal information
  5. Acts that infringe upon the rights, honor, credit, or privacy of others
  6. Acts that cause harm to other users, such as profanity, hate, discrimination, harassment, or threats
  7. Acts attempting to trade illegal goods, counterfeit goods, stolen goods, or prohibited items
  8. Acts that interfere with the normal operation of the service
  9. Abnormal use of the service through automated programs, bots, crawling, etc.
  10. Other acts that violate relevant laws or these Terms of Service

Article 11 Restrictions on Service Use

  1. If a user is found to have violated these Terms of Service or interfered with service operation, the operations team may take necessary measures, such as deleting posts, restricting features, restricting account use, or processing withdrawal.
  2. The operations team may take temporary restriction measures without prior notice in case of urgent reasons such as suspected fraud, personal information infringement, repeated reports, or illegal posts.
  3. Users who object to the restriction measures may inquire via the operations team's email.

Article 12 Modification and Suspension of Service

  1. The operations team may change or suspend all or part of the service according to service improvements, inspections, technical issues, policy changes, or operational needs.
  2. During the beta test period, features may be changed or some data may be modified or deleted.
  3. The operations team will announce the contents of service changes or suspensions in advance when possible. However, in cases of urgent failures or security issues, notice may be given after the fact.

Article 13 Intellectual Property Rights

  1. Rights to the content created by the operations team, such as the design, logo, screen layout, and source code of the GoodsMate service, belong to the operations team.
  2. The rights to the posts created by users, in principle, belong to the respective users.
  3. Users agree that their posts may be utilized within the scope of exposure, search, sharing, operation, promotion, and improvement within the service.
  4. Users must not register content that infringes upon the rights of others, such as copyrights, trademarks, or portrait rights.

Article 14 Privacy Protection

  1. The operations team processes personal information within the necessary scope to provide the service.
  2. Detailed matters regarding the processing of personal information follow the GoodsMate Privacy Policy.
  3. Users should be careful not to excessively expose personal information in posts, goods descriptions, wishlists, Open Chat profiles, etc.

Article 15 Disclaimer

  1. The operations team does not directly intervene in actual transactions, contacts, shipping, payments, refunds, or disputes between users.
  2. The operations team does not guarantee the accuracy, reliability, or legality of goods information, posts, comments, or profile information registered by users.
  3. The operations team is not liable for damages caused by reasons beyond the operations team's reasonable control, such as natural disasters, service failures, external platform failures, communication failures, or cloud service failures.
  4. Users are liable for damages caused by their violation of these Terms of Service or relevant laws.

Article 16 Inquiries

For inquiries regarding service usage, reports, and terms, you can contact the email below.

Email: mygoodsmate@gmail.com

Article 17 Addendum

These Terms of Service will be effective from July 9, 2026.